West Recognized as a Gartner UCaaS Magic Quadrant Leader

For the third consecutive year, Gartner, Inc. the world’s premier information technology research and advisory company, placed West Corporation in the Leaders Quadrant of its August 28, 2014, “Magic Quadrant for Unified Communications as a Service, Multiregional”

West is a premier provider of technology-enabled communication services. It holds extensive experience in designing, deploying and managing UCaaS solutions as well as the ability to provide superior long-term support to its clients. The firm also remains focused on providing its clients with the industry’s best cloud-based communication applications and services.

The company’s ability to execute and its completeness of vision in the UCaaS space helped it earn this recognition from Gartner.

“We believe this recognition from Gartner, for the third year running, is a strong indicator of the value that our clients continue to experience with our powerful applications and services, our expertise in deploying Unified Communications solutions and the outstanding support that we are able to deliver in the rapidly evolving UC market,” said Todd Strubbe, President of West’s Unified Communications business segment.

Officials said that West, empowers its clients to transform the ways they do business, which gives them new competitive advantages. It also offers best-of-breed telephony and conferencing cloud infrastructure.

Furthermore, the company has the expertise in a variety of areas including public cloud, private cloud and hybrid cloud deployments.

According to Gartner: “Vendors in the Leaders quadrant have been delivering complete UCaaS solutions for more than a year, have clients with more than 1,000 subscribers and have more than 100,000 total endpoints in service. These vendors offer comprehensive and integrated UCaaS solutions that directly, or with well-defined partnerships, address the full range of market needs, including the ability to service large accounts.”

Edited by Maurice Nagle