For the third consecutive year, Gartner, Inc., the world’s leading information technology research and advisory firm, placed West Corporation in the Leaders Quadrant of its August 28, 2014, “Magic Quadrant for Unified Communications as a Service, Multiregional”
West is a leading provider of technology-enabled communication services. It has extensive experience in designing, deploying, and managing UCaaS solutions, as well as the ability to provide superior long-term support to its clients. The company also remains committed to providing its clients with the industry’s best cloud-based communication applications and services.
The company's ability to execute and the comprehensiveness of its vision in the UCaaS space helped it earn this recognition from Gartner.
“We believe this recognition from Gartner, for the third consecutive year, is a strong indicator of the value our clients continue to derive from our powerful applications and services, our expertise in deploying Unified Communications solutions, and the outstanding support we are able to provide in the rapidly evolving UC market,” said Todd Strubbe, President of West’s Unified Communications business segment.
Officials said that West empowers its clients to transform the way they do business, which gives them new competitive advantages. It also offers best-of-breed cloud infrastructure for telephony and conferencing.
Furthermore, the company has expertise in a variety of areas, including public cloud, private cloud, and hybrid cloud deployments.
According to Gartner: “Vendors in the Leaders quadrant have been delivering complete UCaaS solutions for more than a year, have clients with more than 1,000 subscribers, and have more than 100,000 total endpoints in service. These vendors offer comprehensive and integrated UCaaS solutions that—either directly or through well-defined partnerships—address the full range of market needs, including the ability to serve large accounts.”
Edited by Maurice Nagle
