A new report, “Preventing fraud in the call center: Use voice biometrics, phone printing,” addresses the issue of call center fraud and the steps operators can take to mitigate this threat.
Call Center Fraud Can be Blocked by Biometrics
A new report, “Preventing fraud in the call center: Use voice biometrics, phone printing,” addresses the issue of call center fraud and the steps operators can take to mitigate this threat.