Cloud BPO Services

Welcome to CloudBPO

Innovative Solutions with Cloud BPO Services

Welcome to Cloud BPO Services, the next generation in call center solutions with over 20 years of experience. Cloud BPO Services is a global leader in providing reliable and innovative cloud-based customer services and solutions.
400+
Clients
98%
Retention Rate
100%
Customer Satisfaction
Who we are

While the others rush to provide WFH Solutions

We were always here because we recognize that in today’s constantly changing landscape when it comes to digital Work From Home Solutions Customers expect professional and consistent service, support, and information every time they interact with you. Cloud BPO Services offers a variety of outsourced customer interaction solutions covering each stage of the customer lifecycle – customer selection, customer acquisition, customer retention, and customer extension.

Digital Solutions
Boost Your Success​

Customers expect professional and consistent service, support and information every time they interact with you. Cloud BPO Services  offers a variety of outsourced customer interaction solutions covering each stage of the customer lifecycle – customer selection, customer acquisition, customer retention and customer extension.

Customer Support

We deliver the most comprehensive customer support services on the market with a multilingual staff that is ready to serve your organization and help ensure quality services.

Management Staff

Our professional Staff is trained to provide you with reporting and statistics that allow you to manage your business with confidence and trend analysis that really matter to your day to day operational needs

Agents

Our agents represent over 40 countries and territories that offer the best in breed and best in class quality and service delivery professionals the industry has to offer.

OUR FEATURES AND SERVICES

Services We Can Help You With

Sales support activities

Customer Service solutions

Marketing support activities

Our Services

Call center

Every contact you have with a customer is an opportunity to build upon that relationship. At the center of a successful customer care strategy is the need to add value each time these communications occur.

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Sales / Lead Generation

In coordination with your sales objectives, we have the expertise to design, build and manage customer acquisition and sales solutions that enable you to meet and exceed your revenue goals.

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Virtual Assistant

Virtual Assistant services allow you to delegate routine jobs, tasks you can’t do, and even things you simply don’t want to do. Assisting you remotely via phone and a computer with Internet access to complete tasks for businesses.

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Back Office

We provide a unique blended service model through the overlay of multiple front-office and back-office functions in order to ensure an experience that is seamless for your customer and increasingly efficient and effective for your business. 

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Technical Services

We provide a broad range of technical support and cloud-based help desk services focused on achieving measurable, total customer satisfaction for your business.

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Collection Services

We provide domestic and international collections services for companies across the globe, offering comprehensive solutions for loss mitigation and sharing industry-served best practices

Talk to us today

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