Cloud BPO Services

ConnectSolutions Partners with Reseller to Install its MeetingCloud Solutions for Lync

ConnectSolutions announced recently that it was partnering with Enabling Technologies to setup its Meeting Cloud for Microsoft Lync.

San Francisco-based ConnectSolutions (CoSo) provides Adobe Connect and . Customers can choose from solutions ranging from turnkey installations that are up and running quickly to more complex systems that have numerous requirements and need more customization.

MeetingCloud solutions come in three different plans. The low-end version, TeamUp Complete is designed more for small and medium businesses. It will integrate with PC and Mac desktops, as well as the Android and iOS mobile devices. The likely customers in this area are SMBs wanting a system that is simple to setup and use. They also don’t want to be bound by contracts.

TeamUp Premium is CoSo’s mid-range solution that integrates with Active Directory and Skype. The customer can setup and use the solution on a temporary basis before committing to purchase a license.

TeamUp Custom is at the high end of the market, but is the most customizable of the three. It can be fully integrated with the customer’s installation, offers more security than the other two options and supports hybrid environments.

Glen Arm, Md.-based Enabling Technologies Corp. (ETC) is a Microsoft Gold Certified Partner that assists customers with setup and installation of UC and related products, especially those on the opposite end of the spectrum from the turnkey solutions.

One of its greatest success stories comes from the work it did setting up a meeting system for architecture and engineering firm . The company has three offices along the East Coast and one in Southern California. ETC set them up with a meeting solution that saved $20,000-$30,000 annually over the previous Cisco-based solution.

The relationship between CoSo and ETC seems to have great potential for success. ETC has demonstrated with installations like the one at Ewing Cole that it can deal with challenging projects, something beyond the scope of CoSo’s skill set. The popularity of Lync and UC in general should keep both firms occupied for the next few years. 

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