Outsourcing to Building Contractors, inContact Plans Big Utah Campus Expansion

December 23, 2014

inContact, a leading provider of cloud contact center software and contact center agent optimization tools, is known throughout the industry for its rapid expansion and growth. As such, the company is emphasizing that good news with the announcement of its latest project, a nearly 350,000 square foot campus and headquarters in Sandy, Utah.

“inContact’s explosive growth during the past two years, which has seen the company double in size to almost 1,000 employees, along with the expectation of similar expansion in the near future, is the primary driving force behind inContact Center,” the company noted in a release. According to published reports, Raddon Development and Workers Compensation Fund will begin building the campus in early 2015, with an expected completion of the first structure by March, 2016.

“In the last year, inContact grew the employee base by 28 percent in Utah, and by 65 percent overall throughout the U.S. and the world,” noted Paul Jarman, CEO at inContact. “With the construction of inContact Center, we plan to create a world-class employee experience with room to grow into the 2020s.”

The new campus will begin with a 125,000-square-foot building with plans to include two additional buildings for a total of more than 350,000 square feet of office space throughout the project. To accommodate the influx of new people to the area, inContact Center, as it will be called, will feature a four-story parking structure with 1,093 spaces in addition to street-level parking lots and spaces.

News of the project was greeted with enthusiasm by city leaders.

“We could not be more pleased to welcome inContact as a key corporate partner in our recently unveiled city center, The Cairns,” said Tom Dolan ( – ), mayor of Sandy City. “The corporate headquarters of inContact will provide much-needed and well-paying jobs in a development that will be a true live, work, and play atmosphere with a variety of retail and restaurant choices, ready access to transit, residential options and outdoor amenities, all within walking distance of their front door.”