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Interactive Intelligence Named Frost & Sullivan’s North American Contact Center Systems Company of the Year

There is a saying that, “When you are hot, you’re hot!” This is certainly applicable in the case of customer experience solutions provider Interactive Intelligence who has just received the 2014 highly coveted Frost & Sullivan North American Contact Center Systems Company of the Year honor for the third time.

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Feed to Post 2.5 Released – Embedded Content and Extraction Rules

I’m very excited with the new version of the Feed to Post add-on (v2.5), which we just released today. In this latest version, you have the ability to import embedded content such as YouTube videos, Soundcloud music, and Instagram shots. As usual, the features work perfectly well both in single site and Multisite WordPress installations.

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