Hi folks,
I tried issuing the call below to a 9.0(2) UCCX with the results shown below as well.
http://<uccx-ip>/adminapi/agentstats
Status 412
<?xml version=”1.0″ encoding=”UTF-8″ standalone=”yes”?><apiErrors><apiError><errorData>IVR_ENHANCED</errorData><errorMessage>Requested resource is not licensed</errorMessage><errorType>NotLicensed</errorType></apiError></apiErrors>.
The UCCX instance currently runs on CCX Enhanced license. Are there other license requirements for this particular API call for UCCX?
Regards,
Charles