Cloud BPO Services

License requirement for agentstats API calls

Hi everyone,

 

I tried issuing the call below to a 9.0(2) UCCX, and the results were as shown below.

 

http://<uccx-ip>/adminapi/agentstats

 

Status 412

IVR_ENHANCEDThe requested resource is not licensedNotLicensed.

 

The UCCX instance currently runs on a CCX Enhanced license. Are there any other license requirements for this specific API call for UCCX?

 

Best regards,

Charles

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