Cloud BPO Services

Privacy Policy

Welcome to Cloud BPO Services, the next generation of call center solutions with over 20 years of experience. Cloud BPO Services is a global leader in providing reliable and innovative cloud-based customer service and solutions.

GDPR-EU: THE EUROPEAN UNION'S GENERAL DATA PROTECTION REGULATION

Thank you for visiting our site. As you are aware, the European General Data Protection Regulation (GDPR) took effect on May 25, 2018. This new regulation affects the privacy of European consumers who use CBPOS websites, products, and services; therefore, we have taken the following steps to ensure GDPR compliance:

  1. We updated our European privacy policies and terms and conditions to ensure they comply with the GDPR.
  2. Send an email to European job seekers informing them of these updates and providing links to the updated European privacy policies and terms and conditions.
  3. We established a compliance process to report any European data privacy breaches to the EU regulator within 72 hours.
  4. Evaluated vendor contracts and controls to ensure they were adequate to protect data subjects. Updated existing SDLC and system procedures and policies to incorporate privacy and security into standard processes.
  5. Complied with requirements to secure systems and data using best-practice security programs.
  6. Developed the ability to accept requests regarding an individual’s rights to access, rectify, delete, and transfer personal information.
  7. Developed the ability to accommodate an individual’s requests to restrict or object to the processing of personal data and to object to any decision based solely on the automated processing of personal data.
  8. At CBPOS, we strive to build meaningful connections between our clients and job seekers, and trust is the foundation of those connections. We are 100 percent committed to protecting our users’ privacy and security, and our commitment to transparency is reflected in our communication of these changes. If you have any questions, please contact us at info@cloudbposervices.com

All the best,

Moira Bulloch

Chief Communications Officer