About Cloud BPO Services
Who We Are
We Started From Humble Beginnings
At CBPOS, we are dedicated to customer service and supporting your business. It's as simple as that. We have over 20 years of experience in the service center and IT fields, with a wide range of expertise—from simple service center setup and expansion to designing and implementing full-scale business continuity planning, disaster recovery, and networking solutions for small, medium, and large businesses.
Our experience, passion, and client-centric approach have led to a long track record of success. CBPOS provides the additional technical capabilities and expertise needed to help businesses create value, control costs, and deliver on the promise of a more efficient and productive enterprise.
Our Core Values
Our services are designed to meet our clients’ evolving needs, and our approach is flexible and collaborative. We take the time to understand your business and the unique needs within your environment, and then apply our technical expertise and industry insight to deliver a customized solution.
Our Mission
Whether that means providing you with a single person, several members of a joint project team, or a fully outsourced solution, CBPOS has the expertise and resources to deliver.
Our Team
Mr. Clarence Simms
MANAGING DIRECTOR
Mr. Simms has over 20 years of experience in building and managing cloud-based and on-premises IT service organizations specializing in risk management. His expertise encompasses all aspects of managing IT organizations, including regulatory compliance and marketing, within the IT security and risk analysis market, as well as PCI and ISO compliance and customer service.
Mr. Avery N. Wong
Senior Vice President of Financial Operations
Mr. Wong is in charge of financial and risk management operations. He is responsible for ensuring the financial health of operations. Avery also focuses on emerging technology solutions and has served as a key executive in the financial management of several successful software ventures. Mr. Wong has worked at several Fortune 100 companies, focusing on work-from-home financial business solutions.
Mr. Pedro Romero
SVP OF OPERATIONS
Mr. Romero has over 15 years of experience in the cloud-based work-from-home industry, supporting multilingual technical support operations for one of the world’s largest personal computer vendors. His main responsibilities there are to build, lead, and support an engaged and high-performing operational management team capable of driving excellent service delivery in our cloud-based environment.