LiveOps améliore la capacité à améliorer l'expérience client grâce à la visualisation en temps réel

Cloud Contact Center solutions provider LiveOps has announced the immediate availability of LiveOps Visual and LiveOps Visual Advantage, powered by Glance Networks, a provider of visual engagement solutions. As LiveOps notes, LiveOps Visual, a standalone co-browsing and screen-sharing solution, and the new LiveOps Visual Advantage, integrated with the Salesforce desktop, blend visual engagement with voice, chat and mobile capabilities for a true multi-channel customer experience.