Cloud BPO Services

Outsourcing to Building Contractors: inContact Plans Major Expansion of Its Utah Campus

December 23, 2014

inContact, a leading provider of cloud-based contact center software and contact center agent optimization tools, is known throughout the industry for its rapid expansion and growth. As such, the company is highlighting this positive news with the announcement of its latest project: a nearly 350,000-square-foot campus and headquarters in Sandy, Utah.

“inContact’s explosive growth over the past two years—which has seen the company double in size to nearly 1,000 employees—along with the expectation of similar expansion in the near future, is the primary driving force behind inContact Center,” the company noted in a press release. According to published reports, Raddon Development and the Workers’ Compensation Fund will begin construction of the campus in early 2015, with the first building expected to be completed by March 2016.

“Over the past year, inContact increased its workforce by 28 percent in Utah and by 65 percent overall across the U.S. and the world,” noted Paul Jarman, CEO of inContact. “With the construction of the inContact Center, we plan to create a world-class employee experience with room to grow into the 2020s.”

The new campus will begin with a 125,000-square-foot building, with plans to add two additional buildings for a total of more than 350,000 square feet of office space throughout the project. To accommodate the influx of new people to the area, inContact Center—as it will be called—will feature a four-story parking structure with 1,093 spaces, in addition to street-level parking lots and spaces.

News of the project was met with enthusiasm by city leaders.

“We couldn’t be happier to welcome inContact as a key corporate partner in our recently unveiled city center, The Cairns,” said Tom Dolan ( – ), mayor of Sandy City. “InContact’s corporate headquarters will provide much-needed, well-paying jobs in a development that will offer a true ”live, work, and play’ atmosphere, featuring a variety of retail and dining options, easy access to public transportation, residential options, and outdoor amenities—all within walking distance of the building’s entrance.”

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