{"id":1464,"date":"2014-11-21T12:11:55","date_gmt":"2014-11-21T12:11:55","guid":{"rendered":"https:\/\/cloudbposervices.com\/uncategorized"},"modified":"2014-11-21T12:11:55","modified_gmt":"2014-11-21T12:11:55","slug":"major-cloud-contact-center-performance-management-software-upgrade-from-touchpoint","status":"publish","type":"post","link":"https:\/\/cloudbposervices.com\/fr\/major-cloud-contact-center-performance-management-software-upgrade-from-touchpoint\/","title":{"rendered":"Mise \u00e0 niveau majeure du logiciel de gestion des performances des centres de contact dans le cloud de TouchPoint"},"content":{"rendered":"<p>Greg Salvato, PDG de TouchPoint One, a d\u00e9clar\u00e9 \u00e0 propos des derni\u00e8res mises \u00e0 jour : \u201c L'adoption d'Acuity a connu un essor consid\u00e9rable en 2014 et les clients commencent \u00e0 prendre conscience de l'\u00e9tendue des possibilit\u00e9s qu'offre cette solution pour mieux coordonner, \u00e9quiper et mobiliser les collaborateurs et les partenaires des centres de contact. \u201d<\/p>\n<div id=\"s-share-buttons\" class=\"horizontal-w-c-circular s-share-w-c\"><a href=\"http:\/\/www.facebook.com\/sharer.php?u=\" target=\"_blank\" title=\"Partager sur Facebook\" class=\"s3-facebook hint--top\" rel=\"noopener noreferrer\"><\/a><a href=\"http:\/\/twitter.com\/intent\/tweet?text=&amp;url=\" target=\"_blank\" title=\"Partager sur Twitter\" class=\"s3-twitter hint--top\" rel=\"noopener noreferrer\"><\/a><a href=\"https:\/\/plus.google.com\/share?url=\" target=\"_blank\" title=\"Partager sur Google+\" class=\"s3-google-plus hint--top\" rel=\"noopener noreferrer\"><\/a><a href=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&amp;url=\" target=\"_blank\" title=\"Partager sur LinkedIn\" class=\"s3-linkedin hint--top\" rel=\"noopener noreferrer\"><\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>Greg Salvato, PDG de TouchPoint One, a d\u00e9clar\u00e9 \u00e0 propos des derni\u00e8res mises \u00e0 jour : \u201c L'adoption d'Acuity a connu un essor consid\u00e9rable en 2014 et les clients commencent \u00e0 prendre conscience de l'\u00e9tendue des possibilit\u00e9s qu'offre cette solution pour mieux coordonner, \u00e9quiper et mobiliser les collaborateurs et les partenaires des centres de contact. \u201d<\/p>","protected":false},"author":1,"featured_media":1261,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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