{"id":1416,"date":"2014-10-30T09:30:00","date_gmt":"2014-10-30T09:30:00","guid":{"rendered":"https:\/\/cloudbposervices.com\/uncategorized"},"modified":"2014-10-30T09:30:00","modified_gmt":"2014-10-30T09:30:00","slug":"outstanding-contact-center-customers-honored","status":"publish","type":"post","link":"https:\/\/cloudbposervices.com\/fr\/outstanding-contact-center-customers-honored\/","title":{"rendered":"R\u00e9compenses d\u00e9cern\u00e9es aux meilleurs centres de contact"},"content":{"rendered":"<div>\n<p>30 octobre 2014<\/p>\n<div>\n<p><img decoding=\"async\" src=\"http:\/\/images.tmcnet.com\/headshots\/2012\/tmcnet.jpg\" height=\"59\" border=\"0\" \/><\/p>\n<\/div>\n<p>inContact est reconnu dans le monde entier comme l'un des principaux fournisseurs de logiciels de centre de contact dans le cloud et d'outils d'optimisation des agents de centre de contact, et conna\u00eet une croissance constante sur ce march\u00e9 en pleine expansion.<\/p>\n<p>Mais l'entreprise reconna\u00eet qu'elle n'aurait jamais pu atteindre un tel niveau de r\u00e9ussite sans la collaboration et la coop\u00e9ration de ses fid\u00e8les clients. C'est pourquoi elle a r\u00e9cemment r\u00e9compens\u00e9 plusieurs d'entre eux en leur d\u00e9cernant ses \u201c Mojo Awards \u201d lors de l'ICUC, la conf\u00e9rence des utilisateurs d'inContact, qui s'est tenue cette ann\u00e9e \u00e0 Orlando, en Floride.<\/p>\n<p>\u201c La philosophie d\u2019inContact c\u00e9l\u00e8bre l\u2019excellence au sein des organisations de nos clients, et l\u2019ICUC offre l\u2019occasion id\u00e9ale de mettre \u00e0 l\u2019honneur ceux qui font preuve d\u2019un engagement exceptionnel en faveur des meilleures pratiques dans le domaine des centres de contact \u2019, a indiqu\u00e9 l\u2019entreprise dans un communiqu\u00e9. \u201d C\u2019est pourquoi nous avons cr\u00e9\u00e9 les Mojo Awards. \u201c<\/p>\n<p>Paul Jarman, PDG d'inContact, s'est montr\u00e9 tout aussi \u00e9logieux \u00e0 l'\u00e9gard des laur\u00e9ats de cette ann\u00e9e.<\/p>\n<p>\u201c Les clients d\u2019inContact proviennent d\u2019un large \u00e9ventail de secteurs, allant des marques grand public aux services aux entreprises, en passant par la banque et la finance, les services publics et le secteur public \u201d, a d\u00e9clar\u00e9 M. Jarman dans un communiqu\u00e9. \u201c Chaque ann\u00e9e, lors de l\u2019ICUC, les clients et partenaires d\u2019inContact, ainsi que des experts des centres de contact, se r\u00e9unissent pour suivre des formations et partager des \u00e9tudes de cas, des analyses et les tendances \u00e0 venir. Les laur\u00e9ats du Mojo Award constituent un \u00e9l\u00e9ment essentiel de la communaut\u00e9 inContact dans son ensemble. \u201d<\/p>\n<p>Les laur\u00e9ats des Mojo Awards de cette ann\u00e9e sont :<\/p>\n<p><strong>Columbia Sportswear<\/strong>, une marque mondiale de r\u00e9f\u00e9rence dans le domaine des v\u00eatements, chaussures, accessoires et \u00e9quipements de plein air innovants ;<\/p>\n<p><strong>CCC Information Services Inc<\/strong>., le premier fournisseur national de solutions technologiques destin\u00e9es aux carrossiers automobiles, aux fournisseurs de pi\u00e8ces d\u00e9tach\u00e9es et aux assureurs IARD ;<\/p>\n<p><strong>Syst\u00e8me de retraite des salari\u00e9s du Texas<\/strong>, qui g\u00e8re l'administration des prestations sociales pour le deuxi\u00e8me \u00c9tat le plus peupl\u00e9 des \u00c9tats-Unis ;<\/p>\n<p><strong>GoExcellent<\/strong>, l'un des principaux prestataires de services d\u00e9di\u00e9s \u00e0 l'exp\u00e9rience client en Su\u00e8de, en Finlande, en Norv\u00e8ge et au Danemark ;<\/p>\n<p><strong>LG&amp;E et KU Energy LLC<\/strong>: La Louisville Gas and Electric Company et la Kentucky Utilities Company figurent r\u00e9guli\u00e8rement parmi les meilleures entreprises en mati\u00e8re de service client aux \u00c9tats-Unis ;<\/p>\n<p><strong>MINDBODY ( \u2013 )<\/strong>, le plus grand fournisseur de logiciels dans le cloud dans les secteurs de la sant\u00e9, du bien-\u00eatre et de la beaut\u00e9 ;<\/p>\n<p><strong>Orange Lake Resorts<\/strong>, leader dans le secteur de la propri\u00e9t\u00e9 de vacances et propri\u00e9taire de la marque Holiday Inn Club Vacations ; et<\/p>\n<p><strong>Universal Orlando Resort<\/strong>, les parcs d'attractions tr\u00e8s pris\u00e9s et les h\u00f4tels \u00e0 th\u00e8me situ\u00e9s sur place.<\/p>\n<p>L'\u00e9dition de cette ann\u00e9e de l'ICUC a attir\u00e9 un nombre record de 700 participants, soit le plus grand nombre jamais enregistr\u00e9 dans l'histoire de la conf\u00e9rence.<\/p>\n<p>\u00c9dit\u00e9 par <\/p>\n<\/div>\n<p><img decoding=\"async\" src=\"http:\/\/pixel.quantserve.com\/pixel\/p-89EKCgBk8MZdE.gif\" border=\"0\" height=\"1\" width=\"1\" \/><\/p>\n<div id=\"s-share-buttons\" class=\"horizontal-w-c-circular s-share-w-c\"><a href=\"http:\/\/www.facebook.com\/sharer.php?u=\" target=\"_blank\" title=\"Partager sur Facebook\" class=\"s3-facebook hint--top\" rel=\"noopener noreferrer\"><\/a><a href=\"http:\/\/twitter.com\/intent\/tweet?text=&amp;url=\" target=\"_blank\" title=\"Partager sur Twitter\" class=\"s3-twitter hint--top\" rel=\"noopener noreferrer\"><\/a><a href=\"https:\/\/plus.google.com\/share?url=\" target=\"_blank\" title=\"Partager sur Google+\" class=\"s3-google-plus hint--top\" rel=\"noopener noreferrer\"><\/a><a href=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&amp;url=\" target=\"_blank\" title=\"Partager sur LinkedIn\" class=\"s3-linkedin hint--top\" rel=\"noopener noreferrer\"><\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>October 30, 2014 inContact is known globally as a leading provider of cloud contact center software and contact center agent optimization tools, enjoying ongoing growth in this expanding market. But the company acknowledges that it couldn&rsquo;t have achieved the heights it has without the collaboration and cooperation of its loyal customers. As such, the company [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1261,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[65],"tags":[],"class_list":["post-1416","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-contact-center-outsourcing"],"_links":{"self":[{"href":"https:\/\/cloudbposervices.com\/fr\/wp-json\/wp\/v2\/posts\/1416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudbposervices.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cloudbposervices.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cloudbposervices.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cloudbposervices.com\/fr\/wp-json\/wp\/v2\/comments?post=1416"}],"version-history":[{"count":0,"href":"https:\/\/cloudbposervices.com\/fr\/wp-json\/wp\/v2\/posts\/1416\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cloudbposervices.com\/fr\/wp-json\/wp\/v2\/media\/1261"}],"wp:attachment":[{"href":"https:\/\/cloudbposervices.com\/fr\/wp-json\/wp\/v2\/media?parent=1416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cloudbposervices.com\/fr\/wp-json\/wp\/v2\/categories?post=1416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cloudbposervices.com\/fr\/wp-json\/wp\/v2\/tags?post=1416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}