{"id":1464,"date":"2014-11-21T12:11:55","date_gmt":"2014-11-21T12:11:55","guid":{"rendered":"https:\/\/cloudbposervices.com\/uncategorized"},"modified":"2014-11-21T12:11:55","modified_gmt":"2014-11-21T12:11:55","slug":"major-cloud-contact-center-performance-management-software-upgrade-from-touchpoint","status":"publish","type":"post","link":"https:\/\/cloudbposervices.com\/en\/major-cloud-contact-center-performance-management-software-upgrade-from-touchpoint\/","title":{"rendered":"Major Upgrade to Cloud-Based Contact Center Performance Management Software from TouchPoint"},"content":{"rendered":"<p>Greg Salvato, CEO of TouchPoint One, commented on the latest upgrades, stating: \u201cThe adoption of Acuity has gained tremendous momentum in 2014, and customers are beginning to realize the broader scope of how it can be leveraged to better align, equip, and engage contact center employees and partners.\u201d<\/p>\n<div id=\"s-share-buttons\" class=\"horizontal-w-c-circular s-share-w-c\"><a href=\"http:\/\/www.facebook.com\/sharer.php?u=\" target=\"_blank\" title=\"Share to Facebook\" class=\"s3-facebook hint--top\" rel=\"noopener noreferrer\"><\/a><a href=\"http:\/\/twitter.com\/intent\/tweet?text=&amp;url=\" target=\"_blank\" title=\"Share on Twitter\" class=\"s3-twitter hint--top\" rel=\"noopener noreferrer\"><\/a><a href=\"https:\/\/plus.google.com\/share?url=\" target=\"_blank\" title=\"Share to Google+\" class=\"s3-google-plus hint--top\" rel=\"noopener noreferrer\"><\/a><a href=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&amp;url=\" target=\"_blank\" title=\"Share on LinkedIn\" class=\"s3-linkedin hint--top\" rel=\"noopener noreferrer\"><\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>Greg Salvato, CEO of TouchPoint One, commented on the latest upgrades, stating: \u201cThe adoption of Acuity has gained tremendous momentum in 2014, and customers are beginning to realize the broader scope of how it can be leveraged to better align, equip, and engage contact center employees and partners.\u201d<\/p>","protected":false},"author":1,"featured_media":1261,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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