{"id":1419,"date":"2014-10-31T10:11:00","date_gmt":"2014-10-31T10:11:00","guid":{"rendered":"https:\/\/cloudbposervices.com\/uncategorized"},"modified":"2014-10-31T10:11:00","modified_gmt":"2014-10-31T10:11:00","slug":"even-outsourced-workers-need-to-feel-engaged","status":"publish","type":"post","link":"https:\/\/cloudbposervices.com\/en\/even-outsourced-workers-need-to-feel-engaged\/","title":{"rendered":"Even Outsourced Workers Need to Feel Engaged"},"content":{"rendered":"
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October 31, 2014<\/p>\n

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In the tech industry, buzzwords and \u201cbuzz-phrases<\/em>\u201dcome and go almost daily. But one that\u2019s starting to show some strong staying power is the term \u201cemployee engagement.\u201d\"<\/p>\n

It basically boils down to the idea that if you keep your employees interested or \u2018engaged\u2019 in what they\u2019re doing for you at work, you\u2019ll have a better chance of retaining the people in whom you\u2019ve invested so much time and money. It\u2019s an idea worth pursuing, and one way to do that is to build trust with your staff.<\/p>\n

That\u2019s the idea behind a blog post by Scott Ence, a Human Resources \u201cBusiness Partner\u201d at inContact, the company whose cloud solutions \u201chelp you keep pace with your customers while building memorable and lasting relationships with them.\u201d<\/p>\n

Ence notes in a recent blog post that \u201cSuccessful companies achieve great results\u2014and provide tremendous customer service\u2014through their engaged employees.\u201d In his study of the topic, he has reached two strong conclusions:<\/p>\n

1 \u2014 An alternative definition of employee engagement could be \u201cdiscretionary effort,\u201d or, more simply, \u201cgoing above and beyond.\u201d<\/p>\n

2 \u2014 Disengaged employees stay as long as they can get<\/em>, while engaged employees stay as long as they can give<\/em>.<\/p>\n

Ence takes a broader view and believes that fostering a sense of trust among employees can go a long way toward building a lasting relationship. To that end, he offers three ways employers can help foster such feelings and reap the benefits of having employees who feel that someone cares about them:<\/p>\n